የተመላሽ ገንዘብ ፖሊሲ
We care about your satisfaction.
If for any reason you are not completely happy with your purchase, you may return your item within 7 days of receiving it.
Eligibility for Returns
Items must be unused, unworn, and in their original packaging.
A proof of purchase is required.
Returns must be requested within 7 days from the delivery date.
Return Shipping
Customers are responsible for all return shipping costs.
We do not cover or refund postage fees for returns unless the item is received in a damaged or defective condition.
Damaged or Defective Items
If your order arrives damaged or becomes damaged during delivery, it is our responsibility.
Please contact us within 3 days of receiving your order at afroshopkapsalon@gmail.com, including photos of the damage.
We will promptly arrange a replacement or issue a full refund, and we will cover all related shipping costs.
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method.
Please allow a few business days for your bank or card provider to complete the transaction.